Ferrystone by Xardas ยท in rollout with a 200-staff, 90-vehicle operator

Patient transport, run from one system

Crews, rotas, journeys, vehicles, forms, training and certificates in one place, with a portal on the crew's own phones. Built for non-emergency patient transport and ambulance operators who have outgrown an Access database and a pile of online forms.

The office, the crew and the compliance file

Everything that used to live in separate databases, online forms and email chains, as one record per person, vehicle and journey.

The office

Staff records, the PTS rota grid, the journey log, vehicles, invoicing descriptions and reports, in a system built for the job rather than a general-purpose database.

  • One record per person instead of four systems
  • Rota by week, by crew, by vehicle
  • Journey log searchable by anything
  • Pay calculated from contract days and journeys
  • Reports on demand

The crew portal

Every form the crew used to fill in on paper or on a web form, on the phone they already carry, filed to their record the moment it is sent.

  • Checksheets, incident and inspection forms
  • Induction courses with video and assessment
  • Certificates and expiry dates in their own list
  • Rota and shifts on the phone
  • Works on any phone, nothing to install

Compliance

Certificates, assessments and checks tracked automatically, with expiries flagged before an inspector asks.

  • DBS, driving, first aid and training on one screen
  • Assessor sign-off with a real gate, no self-certifying
  • Application packs and certificates filed by the system
  • Reference requests tracked to a reply
  • An audit trail of who changed what

What the old setup leaves you with

  • Five Access databases and 100-plus online forms
  • Workflows that file PDFs into the wrong folder
  • Crew forms that never reach the record
  • Changes billed per field by the old supplier
  • No way to see who is out of date

What Ferrystone does with it

  • One database, one login, one record per person
  • Every form a screen, filed on send
  • Certificates and assessments tracked automatically
  • Changes included in the plan, not a quote each time
  • Data you can see and export, yours to keep

The same three lines as Milkware

A one-off software price, a setup that includes the server and your data moved across, and an optional monthly plan for support, updates and backups. The software is yours and keeps running whether or not you keep the plan.

Software

A permanent right to use Ferrystone at your site. It keeps running whether or not you keep paying us.

Setup

The office server, built and encrypted, delivered with a backup drive. Your data moved across and on-site training on the install day. A 30% deposit books the install, the balance is due within a month.

Monthly plan

Optional. Support, software updates you accept with a prompt, nightly off-site backups and remote monitoring. Stop the plan and the system still runs.

Have a look round

The click-through tour walks twenty screens of the office and the crew portal on Kingsbrook Patient Transport, a made-up operator. Screenshots of client systems use fictional test data created for this site. No real customer, patient or personal data is shown.

What operators ask us

Where does Ferrystone run?

On a server we build and deliver to your office. The crew portal reaches it over the internet from any phone. Nothing depends on the cloud, and the office keeps working if the internet does not.

Can you read our Access database?

Yes. We read Access and SQL Server directly and migrate staff, vehicles, rotas, journeys and history. The first rollout moved more than 330,000 records without a failure.

What about our online forms and workflows?

Each form is rebuilt as a screen in Ferrystone, and what the form used to trigger, such as filing a PDF or updating a record, happens in the system the moment the form is sent. The form builder and the workflow tool are retired.

Do the crew need special devices?

No. The crew portal works in the browser on any phone. There is nothing to install and no per-device fee.

Is it a finished product?

It is in rollout with its first operator, with staff records, certificates, assessments, the crew portal and the rota live, and the remaining screens landing in order. A walkthrough will show you exactly where it is on the day you ask.

Can we get our data out?

Yes, at any time, in standard formats. It is your data on your server.

See it on your own operation

Tell us what you run today and we will show you Ferrystone with your kind of rota, crews and forms in it.

Ring
07394 848972
Write
hello@supercrank.tech
Find us
Newstead Village, Nottingham